Help with your next step
Photos, accounts, recommendations, privacy and using the website.
1Where do I start?
Where do I start?
Select Talk to Lira and describe what you would like to understand or improve in your home. Start with a question, a description or a photograph. The conversation follows what you share and your preferences.
2Where are my conversations and reports?
Where are my conversations and reports?
In My home, find your conversations, continue talking to Lira and access saved reports. Create homes and assign conversations and reports to keep them organised.
3How do I generate or update a report?
How do I generate or update a report?
After talking to Lira, select Generate report to bring together the key points, suggestions and their reasons. In My home, view the report, download its PDF or select Update report to include later discussion. Reports do not update automatically.
4How do I apply recommendations?
How do I apply recommendations?
Ask Lira where to start and share your budget, preferences and constraints. Ask for an explanation or a simpler alternative. Consult a qualified professional for structural, installation or safety changes.
5Where can I learn about home protection?
Where can I learn about home protection?
See Method for the LiraProtect approach. Ask Lira about materials, plants, symbols and home protection traditions, or the origin and meaning of a suggestion.
6How do I recover access?
How do I recover access?
Open My profile and select the password recovery option on the sign-in screen. Enter your account email and follow the instructions. Check your spam folder too. If the message does not arrive, select I need more help at the top of this page.
My profile7How do I contact LiraProtect?
How do I contact LiraProtect?
Select I need more help at the top of this page to open Contact. Describe your question or issue. For an error, explain what you were trying to do and the message shown, without passwords or sensitive information.